Our Solutions
Consolidate all your customer service channels via chat in a single platform, achieving optimization of your communication channels with the customer, process automation, leveraging 100% of interactions, measuring and obtaining operational indicators, and integrating information into the CRM. Through:
- Chat solutions.
- Chatbot
- Artificial intelligence.
- Outsourced chat center.
- Mass text message.
I want more information about the service
Digital Chat Center
With our Digital Chat Center service, we provide you with expert staff and the latest technology to maintain constant communication with your users and customers through WhatsApp, social media, website, and phone.
Of smartphone users.
Express that organizations should have readily available responses to all common questions through this medium.
Artificial intelligence.
Allocate your human talent to activities core to your business.
Personalized assistance.
We understand the importance of providing personal and satisfactory attention.
Simultaneous assistance.
Provide the best experience and maintain contact with your users and potential customers.
Customer engagement.
Strengthening customer engagement enables us to understand them better and foster closer business relationships.
How does it work?
We design and automate
the management of your chats.
Expertly handling contact with your clients.
Our technology enables the distribution of phone calls and WhatsApp chats, website inquiries, and social media interactions among a group of agents specialized in providing the best customer care.
We encompass all Digital Channels.
Our technology enables us to consolidate WhatsApp chat, Facebook Page, Facebook Messenger, Instagram Page, website chat, LINE, Telegram, Twitter, Email, and video into a single interface.
We automate with BOTS to simplify processes for service customers.
We design and automate the management of your chats: WhatsApp Chatbot, Facebook, website, Twitter. The BOT can behave similarly or differently depending on the interaction channel.
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